Privacy Policy
1. Data Controller
The data controller for personal data collected through this website is chillmetrics, operated by Metoui Greg-Jordan.
Email: contact@chillmetrics.co
Website: https://chillmetrics.co
2. Data Collected
We collect personal data only through the contact form and callback request form available on our website. The data collected may include:
- Full name
- Email address
- Phone number
- Company name
- Message content
3. Purpose of Data Processing
The personal data we collect is used exclusively for the following purposes:
- Responding to your inquiries and requests for information
- Scheduling and managing callback requests
- Providing you with information about our services
4. Legal Basis
The processing of your personal data is based on your consent, which you provide when voluntarily submitting a form on our website. You may withdraw your consent at any time by contacting us at contact@chillmetrics.co.
5. Data Storage
Your personal data is stored securely using Supabase, a cloud-based database platform. Supabase employs industry-standard security measures including encryption at rest and in transit to protect your data.
6. Data Retention
Personal data collected through our forms is retained for a maximum period of 3 years from the date of collection or from the last contact with you. After this period, the data is securely deleted.
7. Your Rights
In accordance with the General Data Protection Regulation (GDPR) and French data protection law, you have the following rights regarding your personal data:
- Right of access: You may request a copy of the personal data we hold about you.
- Right to rectification: You may request the correction of inaccurate or incomplete data.
- Right to erasure: You may request the deletion of your personal data.
- Right to data portability: You may request to receive your data in a structured, commonly used, and machine-readable format.
- Right to restriction: You may request that we limit the processing of your data under certain circumstances.
- Right to object: You may object to the processing of your personal data.
To exercise any of these rights, please contact us at contact@chillmetrics.co. We will respond to your request within 30 days.
8. International Data Transfers
Some of our sub-processors may be located outside the European Union. In such cases, we ensure that appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, to guarantee an adequate level of protection for your personal data.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted communications (HTTPS), secure database access, and restricted access to personal data.
10. Contact and Complaints
If you have any questions about this privacy policy or wish to exercise your rights, please contact us at contact@chillmetrics.co.
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the French data protection authority (CNIL): www.cnil.fr.